Lately, I’ve been writing about a lot of the technical aspects of defending people who were getting sued in collections cases. Of course, the legal principles, litigation techniques, and economically resolving the case are all important.
But the emotional and psychological impact of being sued is an often-overlooked factor. One of the most valuable things that a good lawyer does is provide a sense of calm and ease to a client. Recently, I settled a case against American Express on behalf of a client whom I will call Marty (not his real name).
At the end of his case, he agreed to let me share his testimonial:
“The hard part is done. I’m not sure I could have negotiated a repayment schedule with a relatively manageable monthly sum like this on my own, and it gave me peace of mind that someone competent was handling the case during a really bad period for me personally. It really was a life low point. But I can safely say that my own financial situation is improving every week! I really appreciate your help and will keep you in mind in case something similar comes up again.”